Specialized Support

Get the most out of your service.

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Whenever You Need.

We are here for you.
Our team is committed on answering any questions that arise in the daily use of our services.

Remote Support, Focused on Your Success.

Discover the benefits of Specialized Support.

Confidence

Submit proposals with confidence. Have step-by-step monitoring by experts, whenever you need it.

Productivity

Clarify your concerns faster with personalized support. Let’s get straight to the point.

Efficiency

We provide support by phone, email and remote access.

Convenience

Specialized Support is available for unlimited calls on weekdays from 9am to 7pm.

All the help you need

Combine our expertise with your know-how. Our Specialized Support was created to help you work on VORTAL and SaphetyGov’s platforms.

Dedicated Support Line

Make sure your proposals are successfully submitted with the help of our experts.

Assistance channels

Choose which channel is more convenient for you: phone, email, or remote access.

Training

When purchasing an advanced service for suppliers, you will be entitled to an introduction platform webinar given by Vortal specialists.

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Specialized Support is included in the Fast, Radar, Fast Pro and Radar Pro services. It cannot be purchased individually.

Still Missing Information?

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A Complete Suite of Solutions.

For every step of the way.

Advanced Plans

Combine several solutions to accelerate your business.

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Cloud Qualified Certificate

Identify the certificate representative by SMS.

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Timestamps

Reliability and digital security for any Public Procurement platform.

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